Avaya

Avaya Aura

Enterprise communications platform with Communication Manager, Session Manager and System Manager.

Avaya Aura is Avaya's platform for large and distributed enterprises that need resilient voice, messaging and collaboration. Its core components are Communication Manager for call processing, Session Manager for SIP routing and System Manager for central administration. Per Avaya's Release 10.2.x documentation, Communication Manager runs from under 100 to 41,000 users on one system, Session Manager supports up to 28 instances per enterprise, and the platform scales to 300,000 users and 1 million devices. It is the call-control layer behind Avaya J100 phones, Vantage devices and conference phones such as the B199.

Communication Manager for call processing
Session Manager for SIP routing
System Manager for centralised administration
Communication Manager from under 100 up to 41,000 users per system
Up to 28 Session Manager instances per enterprise

Category: Unified Communications

Authorised Avaya partner in Jordan · Local warranty and support

More features

Platform scale of 300,000 users and 1 million devices
Supports Avaya J100, Vantage and conference devices
Release 10.2.x current documentation (updated June 2026)

Why buy through Vodatel

Local technical support

Factory-trained engineers in Amman handle installation, configuration and maintenance.

Supply and rollout

From single units to multi-site deployments, delivered and commissioned by our team.

Warranty backed

Manufacturer warranty handled locally — no cross-border returns to manage.

Related products

View all Unified Communications

Avaya
Avaya IP Office
Avaya IP Office is a communications platform for small and mid-sized organisations that scales from 5 up to 3,000 users across as many as 150 networked sites. It is offered as turn-key appliance editions (Basic, Essential, Preferred) and as software-based Server Edition and IP Office Select. Depending on edition it provides voice, voicemail, auto-attendant, conferencing, mobility, a multi-channel contact centre, and Avaya Workplace and Spaces clients, with connectors to Microsoft Teams and Outlook. It can run on premises or hybrid, so a business can migrate when it is ready.
Grandstream
Grandstream UCM6300 Series IP PBX
The UCM6300 Series is Grandstream's IP PBX family for small and mid-sized organisations that want voice, video and meetings on a single appliance. It scales up to 3000 users and 450 concurrent calls depending on the model, and provisions Grandstream SIP phones automatically with zero-touch configuration. The platform includes a built-in meetings and conferencing service, NAT traversal for remote workers, and hardened security with secure boot, per-device certificates and random default passwords. It can also be managed through GDMS. Vodatel Jordan configures UCM6300 systems, trunks and extensions for customers in Amman and across the region.
Ribbon
Ribbon SBC 1000
The SBC 1000 is a 1U enterprise session border controller for branch offices and small to mid-size sites. It secures SIP trunks and cloud voice services, translates between different VoIP products and, through optional ports, connects legacy analog, BRI and T1/E1 equipment. Ribbon states it is certified for Microsoft Direct Routing and certified with Zoom, Webex, Google Voice, Cisco BroadSoft, Yealink and Poly. A setup wizard pre-loaded with common PBXs and cloud services speeds up deployment, and PSTN fallback keeps calls flowing if the WAN or a cloud service is down. Units are managed centrally from Ribbon RAMP.
Ribbon
Ribbon SBC 2000
The SBC 2000 is the larger sibling of the SBC 1000, built for bigger sites and head offices that need more call capacity and more telephony ports. It protects SIP trunks and cloud voice services, interworks between VoIP products and can connect digital T1/E1 and analog FXS equipment. It shares the same software and capabilities as the SBC 1000 and SBC SWe Edge, including Microsoft Direct Routing and Survivable Branch Appliance support, and is managed centrally from Ribbon RAMP. An optional redundant power supply is available for resilience.